We start to explore some of the differences between social media and social business.
My struggles to get a strategy documented, and why I was so wrong to prevaricate!
I feature on a podcast with the team at InsurTech Bytes, looking at how we (Zurich) are harnessing social media to communicate more effectively with our customers, intermediaries as well as within and across its own organisation.
What’s the link between Abe Lincoln and Social Business?
Governments of all types and colours, politicians of all persuasions, backgrounds and beliefs are there to serve the will of the people. And in our democracy we, the people, have our say.
Today is that day. Do the thing.
The importance of being ready for when bad things happen.
Small steps. But massively important ones in our journey to become more social. Read on..